Saudi Arabia initiates enforcement of initial phase in regulating order delivery sector

The Saudi Transport General Authority (TGA) has commenced the implementation of the first phase of regulations aimed at organizing the order delivery sector, effective from Tuesday, April 2.

This initial phase encompasses several key decisions. Firstly, it mandates that non-Saudi individuals working within delivery applications must affiliate with one of the licensed companies engaged in light transport operations across four designated regions of the Kingdom. Additionally, freelance delivery work is restricted to Saudi nationals. Moreover, specific guidelines governing the utilization of motorcycles for order deliveries have been established in collaboration with the General Department of Traffic, including the adoption of a standardized uniform for drivers.

The enforcement of regulations pertaining to non-Saudi drivers is initially rolled out across four regions: Al-Baha, Jazan, Najran, and the Northern Borders Region. Furthermore, rules regarding motorcycle usage, encompassing general requirements, registration criteria, technical specifications, driver responsibilities, and operational areas, have been outlined to ensure compliance and safety.

These regulatory measures are introduced as part of ongoing efforts to enhance service quality within the order delivery sector, safeguard consumer rights, and mitigate traffic hazards associated with the escalating reliance on motorcycles for delivery purposes.

The TGA has approved two distinct uniform models for non-Saudi drivers: one for those directly employed by licensed companies engaged in light transportation, and another for facilities providing delivery services via applications, subject to design approval and authorization from the authority. Saudi drivers are also expected to adhere to decorum standards outlined in the regulations, aimed at standardizing appearance and enhancing professionalism within the sector.

Freelance work will remain permissible in other regions, with the announcement of the second phase of decisions scheduled before July 1. The TGA reaffirms its commitment to overseeing the implementation of these regulations and assessing their impact on the sector.

These initiatives align with the TGA’s objectives to elevate driver professionalism, enhance service quality, and foster citizen engagement within the crucial delivery sector. It is pertinent to note that on January 23 of this year, the TGA issued six regulations governing the order delivery sector, aimed at bolstering efficiency, reliability, and safety in service delivery, ultimately benefiting both consumers and the national economy.